Hi,
I hope this message finds you well.
I have recently installed two network printers, imageCLASS MF264dw II. However, a few days later, both devices encountered an issue. In the morning, both printers displayed the following message on their panels:
***Download mode*** UPDATING FIRMWARE. DO NOT TURN OFF
And it stayed like that for half an hour. Then we decided to restart the printers. After rebooting we had:
***DOWNLOAD MODE*** NETWORK AVALAIBLE IP ADDRESS:XXX.XX.XX.XX PRESS STOP KEY TO EXIT
When I press on "STOP" key, the printer turns off. When I turn on the printer I have the same notification:
***DOWNLOAD MODE*** NETWORK AVALAIBLE IP ADDRESS:XXX.XX.XX.XX PRESS STOP KEY TO EXIT
I can't cancel this mode.
Your assistance in resolving this issue would be greatly appreciated.
Thank you in advance for your help.
