Hi Hector - thanks for the reply. I am able now to connect to the printer with a USB cable, but through my wired network. Is there a factory reset procedure so I can reset all of the network features?
Windows 10 drivers do not work for me on a Windows 11 HP Pavilion, installing as a local printer. Printer installs but does not print test page, nor a Word document. Document just stays in print queue.
Addition by JustDon: My problem has been solved. Here is what I think I did wrong. First, I had the printer plugged in to the PC and turned on when I ran setup.exe to install the drivers. Second, I tried to install it in LPT1, the parallel port when it needs a USB port. With the drivers improperly installed, there was no choice of a USB port. Properly installed, a port named USB001 was added to the port list. An aside: I read that some older printers can't run on the new high speed USB ports, but after I installed it in a USB 2.0 port, I moved it to a "super speed" usb port and it worked fine. So yes, the ImageClass D420 can be installed on a Windows 11 PC (mine is a HP Pavillion) using the Windows 10 drivers, as Hector said, but if you don't install them correctly, you may mistakenly conclude it won't work.
12/05/2023: New firmware updates are available.
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07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.