02-18-2025 02:41 PM
I just replaced my Canon imageclass MF6160dw printer with a Canon imageclass D1650. Running on Windows 10 64bit. Getting error code #853 when printing tax forms submitted from an Intuit Tax program. It will print regular text docs submitted from the same app. I've downloaded and installed the latest print driver available from Canon. Get the same error after setting Secure Print "OFF". I did not have this problem with my imageclass MF6160 which was 12 years old. The work around is to create a PDF file and then print.
02-20-2025 12:58 PM
I think that it is print driver issue. As it prints state tax forms submitted from the Intuit Tax preparation application but not the Federal. It thinks the file is corrupted.
02/20/2025: New firmware updates are available.
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