Hi, T-03! Thanks for posting!
While our Canon Community Forum members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!
If you're outside the United States, please visit http://global.canon and choose your country or region from the map to find help in your part of the world.
We hope this helps!
