Office Printers
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Printing black paper

I replaced the toner in my MF4370dn and it is printing a black page and I get an error message to check machine when I send something from computer to the printer. HELP!

Imageformula DR-9080c pink background

Hi! I would be grateful if anyone could help me When scanning in color, background of image comes up pink or purple although original page's background is white. How do I resolve this issue? Thanks. 

bris by Apprentice
  • 1 replies

iPF8400 Cancelling Jobs sent from Windows 7

Forum - OurCannon iPF8400 is cancelling jobs sent from a windows 7 laptop. The same document sent from a mac (yosemite) laptop prints ok with no issues. I'm using a Canon IPF8400 Driver on both machines. When i go to the Remote UI under Job Manager >...

noridian by Apprentice
  • 0 replies

Canon LBP 6020 stuck at "ready to print" on Yosemite

Hi,printing with lastest drivers (3.80) on Yosemite I'm stuck at "ready to print". Every once in a while, after reboot, I can just print some sample words from TextEdit. I've already tried the "reset printer settings" and the manual delete and reinst...

ramarro by Apprentice
  • 0 replies

c5030 "Status - Wait to print"

I installed the Canon software and drivers for Windows 7 and I can easily connect to my c5030 without any problems. However when I send a file to it for print, the machine starts up as if it's about to print then it forever hangs and the display read...

AmuraM by Apprentice
  • 0 replies

Canon IR2520 Printer Network Problem

Dear All, I am facing problem with ir2520. When I am pinging to the printer from any system connected to my office network its respond time is 100ms or more. Due to this print is going very slow or some time its not going to print. My others Printers...

Error code: E000001-0003

Printer:  c5051Problem:  it doesn't print, shows a message on bottom of its display "Check the printer. call service representative".When I press the Settings, it shows the following message:Contact your service rep with the error code:   E000001-000...

bold by Apprentice
  • 2 replies

configure MF8500 scan to e-mail with office 365

Dears,i tried to configure Canon MF8500C scan toe-mail with office 365, i have configured everuthing but i got error #806 (invalid username or password) i am sure about them, but i noticed that the IEEE 802.1x is grayed out and i could not enable TLS...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5