05-27-2013 10:15 AM
I have a pixma all in one printer. Yesterday I sent a fax with no problems. Later in the day I tried to send the same fax to another number but it wouldnt send. I get a message in the display window that says "Recommend new C-CRT".
I don't have a clue what that means.
Can you help?
Thanks Phyllis Dottery
05-28-2013 01:38 AM
I think it means cyan cartridge...you may be out of ink.
05-30-2013 11:18 PM
This error indicates that the color cartridge is empty and needs to be replaced. Please install a new CL-31, CL-41 or CL-51 cartridge to clear this error and resume normal operation of the unit.
06-04-2013 09:39 AM
If you continue to have difficulties, we would have to advise that you contact our support group over the phone by calling 1-800-OK-CANON.