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Registered: ‎10-09-2019

WHY DOESN'T ANYONE AT CANON TECH SUPPORT ANSWER THE PHONE AT 1-800-OK-CANON (1-800-652-2666)?

I WAS ON HOLD FOR HOURS YESTERDAY AND TODAY AND NO ONE ANSWERS THE PHONE.

WTH?

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Posts: 1,389
Registered: ‎10-25-2012

Re: WHY DOESN'T ANYONE AT CANON TECH SUPPORT ANSWER THE PHONE AT 1-800-OK-CANON (1-800-652-2666)?

Hello!

 

"Hours" seems a bit long. You'd mentioned in your other post that you're using a laser printer. Our team that handles those printers has been very busy lately. As of the writing of this post, there are nearly 40 calls waiting for about 40 minutes. 

 

You can find self-help options for your printer on THIS PAGE of our site. 

 

You'll also see on the "Specifications" tab of that page that the Color imageCLASS MF632Cdw is compatible with the following papers: 

 

Media Types

Plain / Heavy / Recycled / Color Paper, Label, Postcard, Envelope
 
Photo paper is not supported with your printer. 

 

 

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