cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The quality of printing is drastically reduced. The page has faint horizontal pink and blue stripes

dwoodall712
Apprentice

Over the last several days the quality of print has diminshed.  Currently, printed pages have horizontal faint stripes of pink and bue and some yellow.  Also, there is a thin blue vertical stripe on the right side of the paper.  

3 REPLIES 3

Danny
Moderator
Moderator

Hi, dwoodall712!

So that the Community can help you better, we will need to know exactly which Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Thank you.  It is a Canon Color imageCLASS MF8580Cdw

 

Hi dwoodall712.

 

I will be glad to assist you.

 

I recommend performing the fixing unit and transfer belt cleanings.  Please follow the instructions below:

 

Fixing Unit

 

1. Press [ ].

 

2. Use [ ] / [ ] to select <Adjustment/Maintenance>, and press [ ].

 

3. Select < Fixing Unit>, and press [ ].

 

4. Press [ ].

 


b_dis412.gif


starts. When the <Finished.> message is displayed approximately 1 minute later, press [ ] to return to the main screen.

 

Transfer Belt

 

1. Press [ ] .

 

2. Use [ ] / [ ] to select <Adjustment/Maintenance>, and press [ ].

 

3. Select < ITB>, and press [ ].

 

4. Press [ ].

 


b_dis413.gif


starts. When the <Finished.> message is displayed approximately 1 to 2 minutes later, press [ ] to return to the main screen.

 

I hope this information is helpful to you.  Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.