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Occasional Contributor
Posts: 23
Registered: ‎04-29-2016

Streaks with new iPF 6400

I recently purchased an iPF6400. It has always printed streaks on the right side (as one faces the printer). I thought it would go away, but it has not.

 

These black streaks are about 1/4" to 3/4" long. Some times there are only a couple of them. But I just printed a nozzle check, and there were six.

 

Please help with this problem.

 

Mike

Product Expert
Posts: 2,895
Registered: ‎10-16-2012

Re: Streaks with new iPF 6400

Hello.

 

For testing purposes, try using a different type of paper in order to narrow down the cause of this issue.

 

If the issue persists, please contact our support group by calling us at 1-800-423-2366.  The group is available from 8AM to 10PM EST Monday through Friday.

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Occasional Contributor
Posts: 23
Registered: ‎04-29-2016

Re: Streaks with new iPF 6400

Hi Michael,

 

Thank you for this suggestion.

 

Yesterday I decided to try printing with my image centered on the paper (as opposed to aligned next to the right side). Suddenly the problem disappeared. Hopefully this solution will last.

 

Mike

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