Replaced canon 4350 with the same model printer, one but can not print, only can scan

[geni72]

Hi everyone. I got a problem after my old canon 4350 was broken; I bought a new one yesterday the same canon 4350. I tried to print yesterday and everything was ok. Today I can not print but I can scan only. I press printing icon but printing can not be performed, failing to print any document like ms word, excel or PDF. Any help? Thank you

[Hector]

Hello geni72,

If you have replaced your MF4350 with another one, you will usually have to remove the old printer connection and then reinstall the printer driver from the link provided HERE. To provide more precise steps and to let you know what drivers you need to download, you can reply to this message with the specific version of the Mac or Windows operating system on the computer. Once we have that information, we can continue to assist.

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