12-18-2020 08:11 AM
I just got a new Color Imageclass MF644Cdw laser printer/copier/fax. When we have printed pages off the internet, such as a product listed on Amazon, the photo portion of the page is covered in a pink square. Or the whole page comes out with pink over everthing. Why is this happening with a brand new machine? It is not happening in other apps, such as when I print a Word or Excel document with color highlights.
The computer we use with this printer are all Mac based, if that makes any difference. The problem occurs when the iMac is printing from the web.
12-18-2020 09:03 AM
Greetings,
This is likely an incorrect setting. Double Color Management. This occurs when both the software and the output device are trying to control the color output. Color should only be managed in one place. The application you are printing from or the printer driver, but not both.
For reference:
Why Do My Inkjet Prints Have a Magenta / Pink Cast or Tint? (redrivercatalog.com)
Great example:
~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
12-18-2020 09:19 AM
Thank you! We will take a look at it.
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