cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PFI-102 ink catridge full, but will not work in IPF 700

bruceFMI
Apprentice

We have two ink cartridges that were new, full, but not recognized by the printer.  Other cartridges will work.

I have another cartridge that is about half full with similar problem.

 

Questions: What is the shelf life of these units?

 

I would like to get replacement cartridges from Canon for the PFI-102BK, 102M, 102Y that failed.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi bruceFMI,

 

It is recommended that you call Canon's Contact Center to speak with a Technical Support Representative.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

tylercaine89
Contributor

Try cleaning the contact in the print head where it matches up to the ink cartridge. Sometimes ink will get on these and will not recognize the cartridges. 

Announcements