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No paper message but there is paper i-sensys MF729Cx

teachers
Apprentice

Hello,

Our office printer keeps showing a "no paper" message even though we have charged it with paper as usual.

I have tried turning it on and off, I checked the paper settings and they are correct (we're using A4 75g as we always have). I tried unloading all the paper and putting it back again. And still, the message shows and it won't print anything.

Can somebody help?

Thank you!

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