10-04-2024 01:58 PM
07-09-2025 01:18 PM
Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the issue. If you continue to have problems with the magenta ink, you can try replacing the color print head.
07-09-2025 01:18 PM
Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the issue. If you continue to have problems with the magenta ink, you can try replacing the color print head.
07-09-2025 05:16 PM
Thank you. My magenta is nearing the refill line so I'll try emptying it before refilling it.
08-07-2025 03:17 PM
I did a deep clean of the print heads, no luck. But broke down and replaced the ink in the print head. Finally worked. Thanks.
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