cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Maxify GX2020 is printing streaks. I've cleaned twice and one deep cleaning.

hoppy351
Contributor

IMG_0001.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

Hector
Product Expert
Product Expert

Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the issue. If you continue to have problems with the magenta ink, you can try replacing the color print head.

View solution in original post

3 REPLIES 3

Hector
Product Expert
Product Expert

Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the issue. If you continue to have problems with the magenta ink, you can try replacing the color print head.

hoppy351
Contributor

Thank you. My magenta is nearing the refill line so I'll try emptying it before refilling it.

I did a deep clean of the print heads, no luck. But broke down and replaced the ink in the print head. Finally worked. Thanks.

Holiday
Announcements