10-04-2024 01:58 PM
07-09-2025 01:18 PM
Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the issue. If you continue to have problems with the magenta ink, you can try replacing the color print head.
07-09-2025 05:16 PM
Thank you. My magenta is nearing the refill line so I'll try emptying it before refilling it.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.