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My Maxify GX2020 is printing streaks. I've cleaned twice and one deep cleaning.

hoppy351
Apprentice

IMG_0001.jpg

2 REPLIES 2

Hector
Product Expert
Product Expert

Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the issue. If you continue to have problems with the magenta ink, you can try replacing the color print head.

hoppy351
Apprentice

Thank you. My magenta is nearing the refill line so I'll try emptying it before refilling it.

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