MF842cdw - skip blank originals icon missing in scan options

[bjoern333]

Hi,

when i try to scan a document with my mf842cdw via Scan & Send the skip blank originals icon is missing from the options menu. As recipient I chose an email or smb location. What am I missing here

Thanks

Björn

[Ron]

Hi Björn: 

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The i-SENSYS MF842cdw isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.