03-13-2025 11:22 AM
We are trying to print a design that has grey boxes behind text. No matter what setting, PDF or PNG, etc. The grey boxes will not print. Regardless of the program used. Any suggestions?
03-13-2025 11:45 AM
Greetings,
If the doc is not confidential or proprietary, please post a link to it and I will troubleshoot on my 656.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03-13-2025 11:52 AM
03-13-2025 12:48 PM
Greetings,
I get the gray boxes behind each property and testimonial. I printed from Microsoft Edge. You did a very nice job on the flyer.
Let me dig through the driver. Its probably in there.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03-13-2025 12:57 PM
I am on a Mac. FYI THANK YOU
03-13-2025 01:44 PM
Greetings,
Do you have the full featured Canon Drivers installed? Look for an option to enable printing background colors or images in the printer driver. I believe its under Print Options.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It