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MF753Cdw Will NOT print grey boxes on design

titus44
Apprentice

We are trying to print a design that has grey boxes behind text.  No matter what setting, PDF or PNG, etc.  The grey boxes will not print.  Regardless of the program used.  Any suggestions? 

 

5 REPLIES 5

shadowsports
Legend
Legend

Greetings,

If the doc is not confidential or proprietary, please post a link to it and I will troubleshoot on my 656.  

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

shadowsports
Legend
Legend

Greetings,

I get the gray boxes behind each property and testimonial.  I printed from Microsoft Edge.  You did a very nice job on the flyer.  

 

shadowsports_0-1741884417055.png

Let me dig through the driver.  Its probably in there.

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

titus44
Apprentice

I am on a Mac.  FYI  THANK YOU 

shadowsports
Legend
Legend

Greetings,

Do you have the full featured Canon Drivers installed?  Look for an option to enable printing background colors or images in the printer driver.   I believe its under Print Options.

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

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