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Posts: 1
Registered: ‎12-02-2019

MF743cdw -Scans only partial document - Need Help to fix the setting

MF743cdw -Scans only partial document - Need Help to fix the setting.

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Posts: 25
Registered: ‎09-04-2018

Re: MF743cdw -Scans only partial document - Need Help to fix the setting

Hi, rpasupulati!

 

Welcome to the Canon Forums and thank you for your post!


So that the Community can better assist you, we will need to know exactly what Computer Operating System you have (Windows XP/Vista/7/8 or Mac 10.x).

 

Any other details such as if you're capable of making a copy will greatly help the Community better understand your issue!

 

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

 

Thanks and have a great day!

Respected Contributor
Posts: 1,176
Registered: ‎11-19-2017

Re: MF743cdw -Scans only partial document - Need Help to fix the setting


@rpasupulati wrote:

MF743cdw -Scans only partial document - Need Help to fix the setting.


Greetings,

Open the Scan Utility and look for the "Page Size" this is where you tell the scanner how large of an area to scan.  Cropping can occur after the image is captured.  If you are only capturing 1/2 of your image, its likely that you have told the scanner to capture an area smaller than the actual size of your image.

Rick
Bay Area - CA
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