02-18-2024 12:40 PM
I have a document with large color swaths that are supposed to print in a teal color, but are being printed in a blue.
It prints in blue from either Acrobat or Word. The HP Officeject prints the color more faithfully, pointing to an issue with the printer and not necessarily an issue with the printing app.
For about 300 copies it printed more faithfully. And I restarted the printer and laptop and it is back to printing blue.
It SHOULD be printing the following colors:
However, it is printing closer to an RGB: 0 121 195 or even darker blue.
I've tried a TON of different things that I'll detail below, to no avail. I'd LOVE some pointers on what to try next.
This has been true on both MacOS 12 & 14.
Here's what I have done so far:
I can't find any on-printer settings that might impact the color reproduction. Of course, I can manually change the color deposition for all prints by manually increasing magenta and experimenting until color reproduction increases.
Suggestions on how to adjust the printer?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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