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MF7333Cdw, Scan autofeed stopped working

Gandb
Apprentice

MF733Cdw  my scanner autofeed jammed, after I cleared the jam, the auto feed never worked again. 

How can I clear this problem.   I can still scan on the glass but I really need to do double sides auto feed scanning. 

 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Gandb,

In this situation, you can try opening the feeder cover using the steps in the link HERE and checking for any obstructions. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. When you try to use the feeder now, do you get an error or what happens?
  2. When you cleared the jam, did the paper rip?
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