08-01-2022 08:05 PM
I am getting an error message when I scan to email, Error 839. I have look over all my setting and can see nothing wrong. I suspect it is a password issue but I don't see where I can edit that.
08-22-2022 06:09 PM
Hello,
The 839 error would point to a problem with the username or password used for the scan to email settings. You can review or edit the mail settings using the steps in the link HERE. If you continue to have issues or would like assistance configuring the settings, you can contact our support team at 1-800-652-2666.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.