08-13-2019 05:54 PM
In an effort to set up scanning on our new Imageclass MF644cdw, I inadvertantly turned on the "password protected" usage of the machine. So now to use it, I have to enter the 4 digit pin number. I'm no longer able to access the admin access of the printer menu to turn it off, and there's not an option to turn it off when I log in to RI. Any help someone could give would be greatly appreciated. Alternatively, if I can just reset the printer to factory defaults, I can do that too.
08-14-2019 06:04 PM
For assistance with resetting the System Manager PIN, please call our telephone support group. They can be reached at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).