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New Contributor
Posts: 2
Registered: ‎05-18-2019

MF244dw Automatic Document Feeder being jammed and how to resume the jobs after removing the jams?

Hello,

 

I am having issues with my MF244dw's automatic document feeder. When it gets jammed, I am using the MFScanner Utility program and it notifies me to remove the jam. After removing the jam and clicking "OK," it does not resume the job!!!

 

I don't know how to resume the jobs. I don't want to re-scan everything all over again. How can I resume my jobs on the MF244dw printer?

 

Please note:

 

- I've already asked support on e-mail and they said they don't offer support for my product by e-mail. Please help me???

Reputable Contributor
Posts: 866
Registered: ‎11-19-2017

Re: MF244dw Automatic Document Feeder being jammed and how to resume the jobs after removing the jam

Its not usually possible to resume the previous operation after a jam or failure.  This isn't Canon specific.  Most printers operate the same way. 

 

Suggestions:

Do not exceed ADF feeder capacity

Make sure your pages are neatly stacked, free of wrinkles, fannned and alighned

Check the ADF for debris, ripped paper, etc.  

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.02)
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New Contributor
Posts: 2
Registered: ‎05-18-2019

Re: MF244dw Automatic Document Feeder being jammed and how to resume the jobs after removing the jam

I thought there would be a way to resume printer jobs. Why isn't there a software solution for it???

If this is how it is, then thanks. But I was hoping for a solution so if you know of any other, please let me know.
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