02-02-2019 01:34 PM
I'm trying to replace an empty black ink tank with a new C-1200XL tank. When I push in the tank, it will not click into place, not matter how hard I push. The other tanks worked perfectly. What should I do?
02-05-2019 10:56 AM
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.