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MB2320 error code 7100

smolsbee
Contributor
I can't get this code to clear. I can't find any obstructions. Any suggestions on how to get me up and going again?
11 REPLIES 11

Hi smolsbee,

 

Please view the following two troubleshooting videos available from the MAXIFY MB2320's Support Page:

 

 1.  Remove paper jam / foreign object from front of printer:

 

http://ugp01.c-ij.com/ij/webmanual/Manual/W/MB2300%20series/EN/UF/movie/mb2300-07-1/video-player.htm...

 

 2.  Remove paper jam / foreign object from back of printer:

 

http://ugp01.c-ij.com/ij/webmanual/Manual/W/MB2300%20series/EN/UF/movie/mb2300-07-2/video-player.htm...

 

After following the steps in these two videos,does the 7100 error persist?

 

If so, your MAXIFY MB2320 would require service. You are eligible for Canon's Upgrade Program.  This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system.  This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

 

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET).  If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight.  Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

smolsbee
Contributor
I can get the upgrade that was offered cheaper and next day free delivery. I opted for that
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