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New Contributor
Posts: 1
Registered: ‎08-28-2018

Fax forwarding is setup and working but not showing up in the address book imageRUNNER ADVANCE C5035

Hello everyone, 

We ran into the issue with being able to see fax forwarding information in the address book of imageRUNNER ADVANCE C5035. We know it is working (faxes are coming to the folder of the computer they suppose to go to) but for some reason address is not showing up, instead it looks like no fax forwarding was setup. 

Thank you

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Posts: 1,843
Registered: ‎07-08-2013

Re: Fax forwarding is setup and working but not showing up in the address book imageRUNNER ADVANCE C

Hi, liutuke83!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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