imageRUNNER 2535 Error Code: NG(#0853)

[stevebowman7]

Since about 4 days ago a CPU that had no issue with printing is now producing NG(#0853) in the print log

Windows 10 (build 19401) should be the most current version

Network printing to an iR 2535 Standard TCP/IP port 9100

Have tried both UFR II drivers the Generic UFR II and the Generic Plus UFR II

I have other CPU's of identical OS and drivers that print with no issue

I have run down all the basic steps remove the printer, delete drivers, reinstall drivers, reinstall the printer, print direct to the printer, and various driver options with no success.

Any other ideas for what is causing this issue?

[Danny]

Hi, stevebowman7!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

[stm1338]

I know this is an old post, but maybe this will help someone: I had the same error but on an iR 2520, Windows 10. What fixed it was installing the UFR II LT driver for it, you can find it on Canon's driver page for your printer model.