04-11-2024 07:58 PM
Purchased this printer 6 months ago for a small business . Yes, it sat brand new in the box until today. Unpackaged it set it all up and Turn on and the menu screen says turn the main power off and on E000-0000.I did, same thing happened little further into setup date and time.
Anyone have any advice? I can't return it, its outside that window. Do deal with canon direct now??
04-12-2024 12:07 AM - edited 04-12-2024 12:19 AM
Greetings,
The printer has a one year warranty. Start by contacting Canon.
1-800-652-2666
It's likely you'll need to register your product. Even if it's DOA.
You will also need a receipt, as proof of purchase.
~Rick
Bay Area - CA
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