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Could not create a port due to an error.Try to intall again.....

malibo
Contributor
Hi guys ;

when i install my printer on wi-fi i see this error (Error message: Could not create a port due to an error.Try to intall again.). Please help me, how can i fix it? I use windows 10 64 bit
4 REPLIES 4

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what model Canon 

equipment you are using.  Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

malibo
Contributor
I use canon mf8080cw.

Audrey
Enthusiast

Hi Malibo,

 

1.  Set up printer on wireless network
https://support.usa.canon.com/kb/index?page=content&id=ART111760&actp=search&viewlocale=en_US&search...

 

Press (Menu).

Select <Network Settings> with [^ ] or [ V ], and then press [OK].

Select <Select Wired/Wireless LAN> using [^ ] or [ V ], and then press [OK].

When wireless LAN is set, <Wireless LAN Settings> is not grayed out.

Select <Wireless LAN> using [^ ] or [ V ], and then press [OK].

Turn the machine OFF when the following screen disappears.

Turn OFF the machine and wait for at least 10 seconds before turning it back ON.

 

2.  Close any anti virus program running in the background. If this can not be done, open the anti virus program and set it up to allow the MF8080cw to install.

 

3.  Please download and install current driver on the Canon Drivers & Download website by clicking HERE.

 

4.  If the issue continues, try running the install "As Administrator."

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Mack023
Contributor

Oh no, that "Printer port in use" error is super frustrating when you just want to print something! It's like your computer and printer are having a little disagreement about who gets to talk on the phone line.

Usually, this message pops up because another program or process on your computer is currently trying to use the same communication channel (the "port") that your printer needs.

Sometimes, the easiest thing to try is just restarting your computer and your printer. It sounds simple, but it can often clear out whatever was hogging the port. Think of it like telling everyone to hang up so the printer can make its important call.

If that doesn't work, it could be that a print job got stuck in the queue. You can check this by searching for "Print Management" in the Start menu and opening it. Look for your printer in the list and see if there are any documents stuck in the "Jobs" section. If there are, try right-clicking on them and canceling them.

Another possibility is that the printer driver is having a moment. You could try reinstalling the printer driver. First, uninstall your printer by going to Settings > Bluetooth & devices > Printers & scanners, clicking on your printer, and then clicking "Remove device." After that, head to the printer manufacturer's website, download the latest driver for your Windows version, and install it.

If you are getting frustration after trying these solutions, you can follow for more details instruction below.

https://thegeekpage.com/printer-port-in-use/

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