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Color imageclass MF733cdw waiting for files


So I keep trying to print and nothing it working. I unplugged the device and restarted it. It is a usb port connection that i always have used and now it doenst want to print. I thought uninstalling and reinstalling the driver would work. Now it says error in the "printers and scanners" section on the computer when i went to readd the printer. I have a windows 10, should I update to the windows 11? I use the printer too much in the office to not have it working right now. Someone please help!


Product Expert
Product Expert


We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate response, you can contact our support team at 1-800-652-2666. Our agents would be happy to help.

  1. What specific error do you get when you try to add the printer or print?
  2. What does it show you on the printer display when you run into the error?