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New Contributor
Posts: 2
Registered: ‎01-26-2019

Cant get my MF731CDW to switch from legal to letter automatically

I put legal in the extra slot and i programmed it, but it still prints the whole document on letter from Tray 1

Product Expert
Posts: 674
Registered: ‎09-30-2013

Re: Cant get my MF731CDW to switch from legal to letter automatically

Hi colemacj.

 

So that we can best assist you, we will need some more information. Please answer the questions below:

 

1. Which version of Windows or macOS are you using?

 

2.  Is Legal set as the paper size in the program that you are using for printing?

 

3.  How did you install the drivers onto your computer?

 

I look forward to your reply. If you need immediate assistance, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

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