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Occasional Contributor
Posts: 5
Registered: ‎08-30-2013

Canon printer MG6320 out of alinement by 1/4 inch in Y-axes print DVD. I tried everything I read.

Canon printer MG6320 out of alinement by 1/4 inch in Y-axes trying to print DVDs. I tried everything I read. If I can't fix this soon, I'll buy an Epson and throw this of piece of crap in the garbage. 

Moderator
Posts: 2,104
Registered: ‎07-08-2013

Re: Canon printer MG6320 out of alinement by 1/4 inch in Y-axes print DVD. I tried everything I read

Hi, bottlne!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer, and what application you're using to print the DVD cover.  That, and any other details you'd like to give will help the Community better understand your issue!

Thanks and have a great day!

 

Occasional Contributor
Posts: 5
Registered: ‎08-30-2013

Re: Canon printer MG6320 out of alinement by 1/4 inch in Y-axes print DVD. I tried everything I read

I on a Mac 10.6.8 and printing from Photoshop CS4 Extended Version 11.0.2

 

Thanks

Product Expert
Posts: 215
Registered: ‎08-07-2013

Re: Canon printer MG6320 out of alinement by 1/4 inch in Y-axes print DVD. I tried everything I read

Hi bottlne,

 

There could be any number of reasons for this issue.  At this point, I recommend contacting us for further troubleshooting.  Our technical support agents are eager to help you resolve this issue!

 

 

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Occasional Contributor
Posts: 5
Registered: ‎08-30-2013

Re: Canon printer MG6320 out of alinement by 1/4 inch in Y-axes print DVD. I tried everything I read

I did contact canon technical support and they wanted to charge me $85.00 to help me over the phone, but, is you have a different number for them, that would be greatly appreciated.  Thanks

Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: Canon printer MG6320 out of alinement by 1/4 inch in Y-axes print DVD. I tried everything I read

Hi, bottlne!

 

We're sorry to hear about the technical support experience you had.  However, we strongly suspect that whomever you called was not an official Canon representative, but a third-party technical support service that was not affiliated with Canon in any respect.  We do not charge for technical support. 

You are always welcome and encouraged to contact Canon Support directly at the link below. From there, you may choose phone or email support, and we're always ready and happy to assist any way we can.  We hope this clarifies!

http://bitly.com/ContactCanon

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