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New Contributor
Posts: 3
Registered: ‎05-09-2015

Canon image class MF642Cdw

Hi I have an image class mf642Cdw printer. I've had it since aug 2020. Accidentally someone in my house either pressed on the lcd screen too hard or leaned on it. The screen cracked. It no longer displays info. I'm wondering if this is replacesble or able to be fixed? Thank you
Esteemed Contributor
Posts: 3,474
Registered: ‎11-19-2017

Re: Canon image class MF642Cdw

Thats a large printer. .  I have no idea if Canon has resumed drop off's at their repair facilities.  The repair alone will be costly for sure.  If you cannot drop it off, the cost to ship and repair will likely exceed the cost of a new printer.  

 

You can contact Canon, but I wouldn't be too hopeful.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 3
Registered: ‎05-09-2015

Re: Canon image class MF642Cdw

Thank you. That is what I figured.

Product Expert
Posts: 347
Registered: ‎11-21-2018

Re: Canon image class MF642Cdw

Hello Serenitymw,

 

The MF642Cdw has a 3 year warranty from the date of purchase. You can check your available service options by logging into your canon account using the link provided HERE or you can contact support at 1-800-652-2666. Our agents would be happy to assist with the issue.

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