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Canon iR-ADV C5500i Fiery Feature Issues with OSX Mojave

sinuxjoey
Apprentice

Hey all,

 

I am here looking to see if you guys know of any workaround or fixes to this issue.

 

The issue involves not being able to print single-sided and Fiery features not being displayed when printing from any of the native OSX apps - Keynote, Pages,etc. Working with our printer vendor, we were supplied the following:

 

Printer Driver\Patch location for download:

 

https://www.efi.com/support-and-downloads/download-center/?type=&oem=&sid=&model=&os=#

 

 

Anyone have any similar Mojave printer issues related and how you got it going?

 

It seems that similar forums like this for print companies like "Xrx" and other companies have shown up as well with their features breaking as well. 

 

1 REPLY 1

Danny
Moderator
Moderator

Hi, sinuxjoey!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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