11-15-2023 10:56 AM
My canon i-sensys had stuck on booting when you start. I have tried to do unplugged and plug the power but the same problem. How i can do a hard reset ?
11-15-2023 11:51 AM
Greetings,
What precipitated this behavior? Was the printer subjected to a power surge or brown out?
Typically you might try:
Unplugging the printer
Pressing/holding the power button for 30 sec
Reconnect to power and attempt to restart
If this doesn't help, the device will require service. The printer has a 2 yr warranty. Have you contacted Canon Support?
Canon Asia/Singapore
Standard Warranty Coverage - Canon Singapore (sg.canon)
~Rick
Bay Area - CA
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