The unit may just need to be reset in order to resolve this issue. Please unplug the power to the unit for a few minutes then plug it back in and power back on the machine. Additionally, try plugging the unit directly into the wall outlet as opposed to a surge protector or power strip.
If you continue to have difficulties, please contact our support group using the following link:
Thanks James_C for quick reply. I did as you directed but still not able to print or copy. I was able to scan this time. Not sure where the problem is. I have connected it directly to the power outlet but can't print or copy.
I hear the printer setting up as I switch it On but after that my print commands just come into queue and dissapear. The printer status says Idle. I would appreciate if you can help me on this one.