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Cannon printer lpb6000 stopped installing correctly on Windows 10 Pro but installed on Win 10 Home.

jamesd1
Contributor

I tried installing the standard driver for  Cannon printer lpb6000 on Windows 10 Pro system which worked fine a month ago, then after reinstalling Windows it no longer works.  After many failures, I tried installing the printer on my wife's Windows 10 Home using the same files and hardware that now fail on my computer.  It installed without a problem.  So I have some issue is with my Windows system; both computers have the latest Windows update.

On my computer, it appears to install, but then gives a "Connection error" when I try to print as if it cannot find the USB connection that it did find when the driver was installed.  I've tried various USB ports with no success.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Printer connected.  Please open Device Manager.

Scroll down to USB Serial Bus Controllers

Expand "+"

Do any errors appear, are they any entries with red x's or yellow triangles?

~Rick
Bay Area - CA


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