07-03-2018 05:54 AM
I have loaded the drivers a number of times & I can print with no problem but when I scan, the display picks up my computer & send through the scanned document but I get this error on my pc: Warning: MF Scan Utility May not be installed on your computer. Install the appropriate scan utility & then perform the operation again. I downloaded this (MF230SeriesMFDriverV2175W64ukEN (1).exe) from https://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/laser/laserbas...) a number of times & installed it & it doesn't seem to set up the scanner, the printer works fine. Please assist? I am using windows 10.
07-07-2018 02:32 PM
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
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