Hi! I recently purchased the IVY 2 Mini Photo Printer November 3, 2025. I opened the product and used two of the photo papers, but both came out extremely dark with a blue tint I was not able to fix through repeated calibrations with the blue calibration sheet. When I called, I explained this and was told an RMA number could not be provided to me because it was opened. I would not have been able to tell this was a problem if I did not use the printer, so it's a little disappointing since this makes it defective/unusable to me. I understand a full refund cannot be completed because I used two of the photo papers, but for a product over $100 I would hate to let it sit unused. My only concern is that if I were to get a response in this thread, it wouldn't be by the 17th, so I would not be able to further discuss this since I did not receive an RMA number within the 14 day window. Just wanted someone's opinion on this!
