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Selphy Square QX10 recurring paper jam

nickib19
Apprentice

I replaced the ink cartridge in my Selphy Square QX10 and, following that, every time the device prints, it only feeds about 1", then errors out with a paper jam.  When I look inside the device, I don't see anything obvious issues or culprits.  I've tried various combinations of new photo paper and new photo ink cartridges, but always get the same message.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi nickib19,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

 

 

Kamixon
Apprentice

Did you ever get a response from Canon?I’m having the exact same issue. I was basically told to throw it away and buy another one. No thanks!!! This printer is junk.

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