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SELPHY QX20 5 scratch like dots on left of every photo

Marlaleanne
Apprentice

I have a brand new q20 Selphy printer. Every single picture I print has 5 white scratch like dots on the left side of photo. How do I fix this please ? 

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2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Marlaleanne,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your SELPHY QX20 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

 

 

 

 

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Marlaleanne
Apprentice

Thank you !  Other than this problem I love this printer exactly what I’m looking for my travel journal.  

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