05-24-2014 12:13 PM
I have a 5 months old Canon 60d and a 70-300 mm. Two weeks ago while clicking a bird, i fell down on the ground. The camera did not hit the ground as it was in my hand, but a part of the lens did touch the not-so-hard ground. Some dust/dirt probably went inside and it suffered a shake. Since that day the pictures are not sharp and crisp and vibrant anymore. I am under warranty and will send the cam and the lens for repair. Will they fix it free of cost, irrespective of what might have happened ? Or will they send me a new lens if they cant fix the lens ? Pls reply. Thanks.
PS: I cleaned the lens properly after I came back home, however, was not aware of the dust blower at that time. Cleaned it with the liquid and the soft cloth but may be some dirt partciles got grinded against the lens both front and back.
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05-26-2014 11:43 AM
05-26-2014 01:22 PM
If you bought the camera and lens with your VISA card, that may cover it. It is insurance.
You can't expect Canon to fix it. It wasn't their fault. Right?
05-27-2014 12:29 AM
THANK YOU EVERYBODY.
I will try to talk to Visa and see if I get some amount from them.
I was about to sell this lens and buy a new one but now I think I will have to spend first and then sell.