07-02-2014 10:05 PM
Trea, You should make a careful note to explain where the problem is that accompanies the lens when you send it in. Draw a diagram and include a reference point to direct them to it. You are in charge of making it obvious so don't hold back in the detail you offer.
PS, Make certain you adhere to all the return/refund policies. Call ahead and insure the package for an amount sufficient to cover its replacement. Make sure your package has tracking and the return authorization number is noted on the outside if required.
07-03-2014 11:05 AM
07-03-2014 11:41 AM
I like the idea of a "courtesy exchange". Just as a fun "test", why not write down the lens serial number before you send it in and check that a different one comes back? Ha ha.
08-09-2014 08:28 AM
Here is a novel idea, Use the lens, Take it to a camera store, get a second opinion. FYI. Cameta is a very well respected Camera Dealer, they rank up there with B&H and Adorama. I do believe there is nothing wrong with the lens..