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New Contributor
Posts: 3
Registered: ‎12-20-2018

EFS 18-135 IS USM not focusing

I’ve only had the EF-S 18-135 USM Lens for 2 years and now it won’t focus (used with 80d camera).  On AF, it won’t focus at all, so I can’t take photos.  But if I zoom on a subject and it is focused, then it will take the photo. On MF, the focus ring is not working.   Has anyone had this issue...is there any way to fix without sending it in?

Esteemed Contributor
Posts: 3,279
Registered: ‎02-17-2016

Re: EFS 18-135 IS USM not focusing

Not on this lens. There is a trick on the 18-55 if a similar thing happens, but I have never heard it working for the 18-135. You will have to send it in.

Honored Contributor
Posts: 7,976
Registered: ‎08-13-2015

Re: EFS 18-135 IS USM not focusing

Taking a photo has almost nothing to do with lens. The ability to take a photo comes strictly from the camera body.

On the other hand, focusing is teamwork by the camera and the lens. Try a different lens. See if the problem goes away.

Make sure you have sufficient ambient light for the camera to control auto focusing. Resetting the camera may help, too.
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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
VIP
Posts: 11,002
Registered: ‎12-07-2012

Re: EFS 18-135 IS USM not focusing

"On AF, it won’t focus at all,..."

 

You mean the lens does nothing at all?  It doesn't even try and makes no effort or noise?  If you take it outside on a nice day with the camera set to "P" mode and the lens in AF, will it work?  If not, it is broken and needs service.

EOS 1DX and 1D Mk IV, even less and less other stuff.
New Contributor
Posts: 3
Registered: ‎12-20-2018

Re: EFS 18-135 IS USM not focusing

The camera works fine when I put on another lens.  How do I reset the camera?

New Contributor
Posts: 3
Registered: ‎12-20-2018

Re: EFS 18-135 IS USM not focusing

Ebiggs1...the lens doesn’t do anything at all (no effort nor noise) on AF.  It will not do anything outdoors either.  Is there anything that can be done to get the focus ring working on MF?

Honored Contributor
Posts: 7,976
Registered: ‎08-13-2015

Re: EFS 18-135 IS USM not focusing


@Vickeyc wrote:

The camera works fine when I put on another lens.  How do I reset the camera?


If it works with another lens, then the first one needs service.  Contact Canon Support.  

 

There are at least three locations in the menus to reset the camera back to factory defaults.  However, if the camera fails to focus with just the one lens, I doubt if a reset will help.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
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VIP
Posts: 11,002
Registered: ‎12-07-2012

Re: EFS 18-135 IS USM not focusing

"Ebiggs1...the lens doesn’t do anything at all (no effort nor noise) on AF.  It will not do anything outdoors either.  Is there anything that can be done to get the focus ring working on MF?"

 

Vickeyc,

I am afraid not.  Not working outdoors on a nice day in "P" mode tells the tale.  Plus other lenses do work also says volumes.  Resetting the camera won't help either.

 

You can try calling Canon and see what they say.  They are nice people! 1 (631) 330-5000  The EF-S 18-135mm f/3.5-5.6 IS USM Lens is a candidate for repair so give'em a call.

EOS 1DX and 1D Mk IV, even less and less other stuff.
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