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VIP
Posts: 13,184
Registered: ‎12-07-2012

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

" If I 'screw' the .43x wide angle comverter w/macro, then I am able to see the image."

 

OK slowly now, is there anything screwed onto the front of the lens? Anything?  Remove any and all whatevers from the front of the lens.  Is there anything attached to the back of the lens?  Remove it too. You should have just the lens no add ons, no filters, no lenses. Nothing but the EF-S 55-250mm f/4-5.6 IS STM itself.

 

Reset your camera to factory.  Menus, tools, clear all settings and clear all custom settings.

Now mount it to your camera and try it. Lens switch in the AF position. Camera in P mode on the dial. ISO 200. One shot mode. Do not use Ai-servo. Go outside on a nice sunny day and take several shots of various subjects.  Maybe a nice park.  If it works, it works and there is nothing wrong with your gear.  If it does not work the lens is faulty. Replace it.

 

Do the test exactly as I have stated it.

EOS 1DX and 1D Mk IV and several lenses!
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VIP
Posts: 13,184
Registered: ‎12-07-2012

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

" If I 'screw' the .43x wide angle comverter w/macro,..."

 

If you routinely screw on attachments or filters or lenses to the front of your lens you can break it.  Especially if these absolutely unnecessary things are heavy. If you bought a camera package deal with all sorts of gadgets, throw them all away, today.  In the trash they go.

EOS 1DX and 1D Mk IV and several lenses!
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Occasional Contributor
Posts: 7
Registered: ‎07-01-2020

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

Thanks for all your input and patience.  Issue resolved.  There was a macro filter 'screwed' to the lens.  I am taking your advice and getting rid of all of them.  

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VIP
Posts: 13,184
Registered: ‎12-07-2012

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

Smiley Happy

EOS 1DX and 1D Mk IV and several lenses!
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