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New Contributor
Posts: 4
Registered: ‎06-06-2021

Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the viewfinder shakes

When I turn camera on,  the lens makes a sound like a low-pitched alarm and it never goes off until I turn power on.  Also, when I look through the viewfinder, the whole image is shaking in tune with the alarm.  You can feel the camera shake with each beep of the alarm.  I say "alarm" because not sure off a better way to descrdibe it. It's not high pitched, but something is obviously malfunctioning.  It sounds as though something is stuck in the motor?  Obviously it won't take a good pic because it won't focus either.

Reputable Contributor
Posts: 605
Registered: ‎02-23-2020

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

To help figure out what is at fault, first turn off the stabilizer (IS) and also switch the lens to manual focus (MF).  Does the sound still happen?

 

If no sound, first switch the lens into auto focus (AF).  If still no sound, switch back to manual, then turn the stabilizer on.  With the stabilizer on set the mode switch to 1 and then 2.

--
Ricky

Photography: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L, 600EX-RT (x6), ST-E3-RT
Videography: EOS C70, RF 24-70 f/2.8L IS, Vixia HF G50
Forum Elite
Posts: 14,025
Registered: ‎12-07-2012

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

Those are exact trouble shooting step to follow for sure. But the bottom line is something is very wrong.  And, it is not a good candidate for repair so make sure you get a good estimate before you do that. Working used lenses are in the $200 range so that is the limit for a repair.

EB
EOS 1DX and 1D Mk IV and several lenses!
New Contributor
Posts: 4
Registered: ‎06-06-2021

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

So I did try turning off the image stabilization and turning it to manual and it still made the sound and also still made the sound when I put it back on AF. No matter what I did it still makes this noise. Bummed.
New Contributor
Posts: 4
Registered: ‎06-06-2021

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

Thank you for the advice - I really appreciate it.
Frequent Contributor
Posts: 36
Registered: ‎10-16-2016

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

Just out of curiosity, how long have you owned this lens and what camera are you using it on?
New Contributor
Posts: 4
Registered: ‎06-06-2021

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

Well I have used it originally on a Canon Rebel T6, then a Canon 5D Mark II and then a few months ago got a Canon 5D Mark III. I have owned the lens about three years. It has been used a lot on sports photography, so thousands and thousands of pictures.
Frequent Contributor
Posts: 36
Registered: ‎10-16-2016

Re: Canon 70-300mm USM IS 4-5.6 lens making constant "alarm" sound and image thru the view

[ Edited ]

Thanks. I was curious because I just ordered a "gently used" one to use on my 90D. A friend had ordered (a used) one and when I tried hers, I liked it because it was so compact and lightweight so will make a great walkaround lens for butterflies, etc. I got a good deal on mine and am looking forward to receiving it. Good luck with yours!

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