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Canon 100MM f2.8 L IS USM Lens Loose or Elements Shifting Noise

llehmann
Enthusiast
I recently picked up my Cannon 100mm Macro lens and heard a strange noise coming from inside. Sounds like the elements of something has come loose. When you give it a light shake... something doesn't sound right? 

 

I Googled the problem and found this video which shows the exact sound I am hearing from my lens.
https://youtu.be/8E-4tUsoxoQ?t=41

Has anybody seen or heard of this? Does your lens sound like this? I never noticed the sound before?
Thanks

6 REPLIES 6

ebiggs1
Legend
Legend

Call Canon today 1 (800) 652-2666

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Is this noise a common fix with the lens?
https://youtu.be/8E-4tUsoxoQ?t=41

I have the lens, it doesn't make any sound at all when shaking it, you need to send it in to Canon  

It sounds as though there may be a loose screw or something similar inside. It may never cause a problem, or it may scratch a lens element the next time you use it. That's a good lens and worth fixing, as most "L" lenses are. Unless you're a qualified camera technician yourself, take the others' advice and have it looked at professionally.

Bob
Philadelphia, Pennsylvania USA

Emory2350
Apprentice

@llehmann wrote:
I recently picked up my Cannon 100mm Macro lens and heard a strange noise coming from inside. Sounds like the elements of something has come loose. When you give it a light shake... something doesn't sound right? 

 

I Googled the problem and found this video which shows the exact sound I am hearing from my lens.
https://youtu.be/8E-4tUsoxoQ?t=41

Has anybody seen or heard of this? Does your lens sound like this? I never noticed the sound before?
Thanks


I have lenses but i did not heard any kind of voice frome them.

Isaaydin
Apprentice

After using my lens for 4 years it started to make that noise when i am shaking it. But not when plugged to camera or any errors when shooting. I guess thats the next step. Who knows where should i ship it to fix?

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