02-06-2020 04:59 PM
Solved! Go to Solution.
02-06-2020 07:52 PM
If you call Canon support at 1-800-OK-CANON they can walk you through this.
02-07-2020 10:09 AM
Although you did a no-no, I don't think the lens was working properly when you got it. I think a return is completely advised.
These low cost ef-s lenses are not built like the pro level "L" series is. It makes a person buying used to use caution and try before you buy.