12-12-2012 11:50 AM
I've got a Canon EF 24mm f/1.4L USM (orginal version) and for the second time now it has developed a fault that appears to be part of the optical arrangement becomes out of place. The result is a lens that just has mushy quality all round a centre spot that occupies around 25% of the frame. The centre looks ok, but the edges are mush, it is noticeable in the viewfinder kind of bad.
I have had something similar before with the same lens and it went back to service and was fixed, but now it's doing the same I'm wondering if this model is prone to this kind of issue?
12-16-2012 08:32 AM
Sorry to hear about the issues you are experiencing with your lens. We would like to take a look at the previous repair order information and see what needs to be done to resolve this. We need some information from you in order to do that.
Please drop us a line using this Contact Us link and let us know what the previous repair order number is so we can look it up.
12-17-2012 02:09 PM
Thanks for getting back to me, I'm sure you won't find the repair in your systems since it was repaired at the UK CPS service center. I'll get in touch with them and see what they can do.